Product Description
HEATSCOPE® Vision 3200W ambient heater emits medium-wave infrared light with its parallel carbon heating strands. Since the already low luminosity of less than 300 lux is still dimmed by the glass-ceramic front, a cosy atmosphere is created.
Overview
Key Features
Efficiency Made Simple
HEATSCOPE® is committed to efficiency! All VISION, SPOT and PURE radiant heaters were developed in accordance with the newest findings concerning the mid-wave IR range. This means that between 90% and 94% of the energy used is turned directly into ambient heat.
Real Infrared
All HEATSCOPE® design radiant heaters produce natural infrared heat in the (fast) mid-wave IR range. This means that the heat feels particularly pleasant and is effective exactly where it is needed – that’s directly under the first layers of skin, but not too deep in the tissue.
Inviting & Cosy
Other radiant heaters use light tubes to produce heat as a by-product – at HEATSCOPE® we exclusively use innovative carbon technology: two carbon spirals are powered with an electric current, they begin to glow and produce a particularly pleasant warmth.
Super Fast
Output peaks are a thing of the past with HEATSCOPE® power heaters. Although the heaters start up slowly, they reach 100% in no time: the range of SPOT models takes only 15 seconds, and the VISION & PURE range takes a maximum of 30 seconds owing to the glass front.
Full Control
The separate model ranges are either delivered with their own IR remote control or with a 4-wire cable for integration into an external control system (output dependent).
Award-winning Design
Delivers pleasant heat without the distraction. Clean-cut, modern designs and colours easily blend into any decor.
Weather-resistant
All models are certified with an IP rating for protection against dust, splash water, and wind.
No Aggressive Red Light
Produces a very ambient, modest light based on double carbon heating elements.
High Efficiency
Smart Switch
Operate and sync your heater(s) with your smart device (compatible with Alexa and Google Assistant). *Internet connection and additional accessories required
2-Year Warranty
Our radiant heaters come with an industry-leading two-year limited warranty.
Heater Control Options
(1) Manual: The heater will be hardwired to your fuse box. To turn the appliance on and off you will need to install a dual isolation switch (not included).
(2) IR Remote Control: Control HEATSCOPE® heaters with the infrared Remote Control. Switch on and off, and change the power levels of your heaters.
(3) Dual WiFi Smart Switch: It is installed inline between the fuse box and the HEATSCOPE® heater, and it allows the appliance to receive commands via a smartphone (supports Amazon Alexa and Google Assistant).
This unit is needed on every Heatscope Heater if the customer wishes to control the appliance via their smart device or a ZigBee accessory. It is installed inline between the fuse box and the Heatscope Heater, and it allows the appliance to receive commands via a Smartphone (eWeLink App) including:
- On & Off scheduling
- Controlling the appliance heat output:
- 0% - all elements turned off
- 50% - one element turned on
- 100% - two elements turned on
How to install a Heatscope infrared heater:
Included Accessories:
Mounting Parts - HERE
Extend the reach of your heaters on high ceiling installations using these HEATSCOPE® Mounting Parts.
Additional Accessories:
Lift System (+£1345) - HERE
HEATSCOPE® offers its own unique solution for flush ceiling installation. A lift system moves the radiant heater out of the ceiling recess as soon as it is switched on.
Vision Lift Box (+£1095) - HERE
Box case for HEATSCOPE® Spot 2800 unique lift systemsolution for flush ceiling installation.
Vision Lift Frame (+£595) - HERE
Frame for HEATSCOPE® Spot 2800 unique lift systemsolution for flush ceiling installation.
Weather Shield 5 (+£395) - HERE
The HEATSCOPE® weather shield is designed to protect the HEATSCOPE® heater from the elements in installations where no covering is possible.
ZigBee Bridge Accessory Hub (+£50) - HERE
This ZigBee Bridge is the heart of a smart home/space automation setup that enables you to remotely manage a selection of ZigBee devices and sensors.
ZigBee Motion Sensor (+£20) - HERE
This ZigBee Motion Sensor is an extra-handy smart device that can be placed anywhere in your home or commercial space to detect motion and trigger actions.
ZigBee Wireless Switch (+£20) - HERE
This ZigBee Wireless Switch is effectively a mini portable remote control that can be placed strategically for quick and easy operation of your heater.
Dual Fixing Brackets (+£190) - HERE
The HEATSCOPE® Dual Fixing Brackets are ideal for areas that have limited mounting & installation space, as it allows one mounting area to be turned into two mounting areas without compromising on the usable surface area.
Dual Wifi Smart Switch (+£35) - HERE
This WiFi based 2 gang switch can connect and independently control the operational settings available in your HEATSCOPE® heater.
Extension Rods (+£130 to £290) - HERE
Extend the reach of your HEATSCOPE® heaters on high ceiling installations with 100mm, 300mm and 500mm Extension Rods that come in either black or white.
Specifications
Installation Height |
2.1-2.7 m |
Power / Current |
3200 W / 13.91 A |
Voltage |
220-240 V AC ~ 50/60 Hz |
Max. Power In |
30-60 sec. |
Radiant Efficiency |
90% |
Surface Temp |
300 °C |
Body Temp |
Max. 150 °C |
Filament Temp |
1200-1300 °C |
Colour Temp |
1550-1650 K |
Visible Light |
< 300 Lumen |
Coverage Area
This graphic shows the heating performance of Heatscope Vision 3200W heaters. Please note that the heat output always depends on a wide range of factors.
They include: Installation environment (indoors or outdoors, enclosed or open, wind-protected or wind-prone), installation height, radiation angles, weather, voltage fluctuations, etc.
Please consider all these factors in your planning.
*All values are approximate. Max. temperature increases achievable in enclosed spaces at 16 °C (dependent on the respective installation conditions and mounting height).
Dimensions
Model |
Length(mm) |
Width(mm) |
Height(mm) |
Weight(kg) |
Vision 3200W |
1660 |
184 |
87 |
10 |
Packaging
Shipping Weight |
15kg |
Packaging Dimensions mm |
1360L 250W 180H |
CBM |
0.06m3 |
Type |
Carton |
Technical Drawings
Downloads
Download 'Model Specifications' HERE
Download 'User Manual' HERE
Download 'Clearance & Installation' HERE
Still need help? Talk to a specialist
Why Us
Why Us
The team at ProHeat Supplies works tirelessly around the clock sourcing only the best products available on the market. We pride ourselves on stocking quality products that are built to last and provide our customers with an effortless and enjoyable shopping experience.
We are here to help you, from choosing the right product, all the way through to product aftercare. It doesn't matter if it's a week, a month or years after purchase.
Call us today on 0333 050 7450 and a member of staff will be happy to help.
Find out what customers have to say on TRUST PILOT - HERE
You Buy It, We Plant It!
For every order placed, ProHeat Supplies will plant trees on your behalf. We will email you confirmation on how many trees you have planted!
Free Shipping
Free Shipping
Deliveries on all Heatscope products are FREE of charge on orders over £50. We only work with selected freight companies to ensure a fast and reliable delivery.
DELIVERY INFORMATION
- Please allow 1-3 days for the order to be processed.
- Once the order has been processed, your method of payment will be charged and an email confirmation of your order will be sent. When your item(s) has been dispatched we will email you the tracking details.
- Estimated shipping times are subject to change due to unforeseen events.
- If your product is out of stock, please allow up to 4-8 weeks for delivery
SHIPPING ZONES
Zone 1: 5-10 Business days
England & Wales
Zone 2: 10-15 Business days
Scotland/ Republic of Ireland/ Northern Ireland/ Isle of Man
Returns & Warranty
Returns & Warranty
Full returns and warranty information can be found using the links below. ProHeat Supplies strongly recommends the customer to read this section in full including all links attached and ProHeat Supplies full returns policy
ProHeat Supplies will do its best to ensure all returns & warranty claims are satisfied. To ensure your return is processed smoothly, please ensure you have adhered to all of Heatscope's policies & procedures outlined below when making a return or warranty claim.
Failure to do so may result in your return or claim being rejected; ProHeat Supplies will not be held liable or responsible to cover refunds or returns if these policies are not followed. To start a claim please email returns@proheatsupplies.com
Note Heatscope products are designed and manufactured by MAD Design Group
RETURN OF GOODS
- No returns will be accepted unless the company has previously agreed in writing. If the company agrees to the return of goods, they must be unsoiled, undamaged and in a resalable condition with the original packaging (or customer pays for all costs of replacement or repair) and delivered free to the company’s premises unless otherwise agreed by the company in writing. A restocking fee of 20% of the invoice value of the goods will be applied.
- Goods imported especially for the customer or non-standard equipment made to special order cannot under any circumstances be returned and/or credited.
CANCELLATION OF ORDER
- No order may be cancelled, modified or deferred without the prior written consent of the company (which is at the company’s sole discretion).
- If such consent is given, it is at the company’s election, subject to the company being paid a cancellation fee being 10% of the invoice value of the goods if cancelled within 48 hours of placement of the order and otherwise 20% of the invoice value of the goods.
COMPLAINTS
- Complaints concerning noticeable defects must be uttered in writing within seven (7) days after delivery of the goods, at the exceeding of which MAD UK is not obliged to any form of compensation. Defects, which could not reasonably be established within the aforementioned term, must immediately after establishment thereof, but not later than within 30 days after the arrival of the products, be reported in writing to MAD UK.
- After the discovery of any defect, the principal is obliged to stop the usage and/or further delivery to third parties of the concerning products without delay.
- Principal will render all assistance, as required by MAD UK for investigation of the complaints, amongst other things by giving an opportunity to MAD UK to do an investigation or to have one done, or by returning some representative defective products at MAD UK’s expense.
- It is not open to the principal to return the products before MAD UK has agreed to that in writing. The costs of returning the goods are for principal and the products remain at his risk. Returning never implies any recognition of liability.
- Defects concerning a separate batch of products, which is part of a delivery consisting of more lots, only give principal the right to annulment of the entire agreement if principal cannot reasonably be expected to maintain the remaining part of the agreement.
Please click HERE to view MAD UK’s full T&Cs
GUARANTEE AND WARRANTY
The Heatscope® is guaranteed for 24 months. The warranty period begins on the date on which the new unit was purchased. Expendable parts or defects that affect the usability of the unit only slightly are not covered by the guarantee. When making a guarantee claim, you must provide the original invoice showing the date of purchase and the unit model.
PROCESSING OF GUARANTEE CLAIMS
Please contact ProHeat Supplies before returning the defective unit along with valid proof of purchase and a detailed description of the fault. Please note: don‘t send in any devices to the manufacturer without any former contact with ProHeat supplies. We will inform you about all the following steps. The manufacturer will only accept the unit if it is returned with adequate transport packaging which protects it securely during transport.
The manufacturer will, at its own discretion, fulfil its warranty obligations by either repairing or exchanging the faulty unit or individual parts of the faulty unit. If a unit is replaced, the shape and colour of the new unit may vary slightly from the original one. The original date of purchase shall determine when the guarantee period begins. The guarantee period shall not be extended if the unit was replaced or repaired by the manufacturer.
WARRANTY EXCLUSIONS
- Damage or defects caused by improper handling or operation as well as defects caused by using non original parts or the use of accessories not recommended by the manufacturer are not covered by the warranty.
- The warranty does not cover damage caused by external influences such as fire, lightning or any transport damages. Liability for consequential damages to persons or property is excluded.
- If the serial number of the unit has been changed, removed or defaced, the warranty will be invalid.
- All warranty claims shall be forfeited if the unit is opened, altered, modified, rebuilt or repaired by a person not authorised by the manufacturer.
Please click HERE to view HEATSCOPE's full warranty conditions