Product Description
Award-winning infrared radiant heater
Electric infrared radiant heating is practical, functional, convenient and efficient. If you’re looking for a discrete heating appliance that can be used both indoors and outdoors, in large open spaces or undercover areas, and is space-saving as well as environmentally friendly - then the HEATSCOPE® PURE electric infrared radiant heater is the ideal solution for you. Its flexibility makes it ideal for homes, restaurants, cafes, terraces or marquees - wherever you need an effective, unobtrusive heater.
Overview
Key Features
All-weather installation
PURE’s Ingress Protection (IP) rating of IP65 (exceeding the standard IPX5 rating of other brands) enables installation in indoor, semi-enclosed and fully exposed outdoor environments. PURE can withstand general all-weather conditions of wind (dust) and rain. That means it doesn‘t need a protective shield or any additional protection from the elements.
Directional heating
Easily and accurately change the angle via the swivel joint mount for precise heating. The clean wavelength of light is only absorbed by solid objects, transferring heat directly to a person, table or floor rather than heating the air. Heat won’t simply “blow away” in windy or drafty conditions.
Cleaner, greener heat
PURE converts over 90% of input energy directly into radiant heat and operates at a smarter cost per hour. No greenhouse gases or unpleasant odours are emitted, and they don’t require ventilation or a flue.
Instant heat
At the flick of a switch, PURE reaches maximum output in just 20 seconds producing an immediate, comfortable heat when and where you need it.
Curved glass-ceramic screen
The only electric infrared radiant heater worldwide fitted with a convex SCHOTT NEXTREMA® glass front. Spreads warmth evenly across an area while minimising light emission. Beautifully resolved with black or white coloured glass.
Design aesthetics
Constructed from premium materials and made with meticulous attention to detail - PURE strikes the perfect balance between innovative styling and technical performance. Available in either black or white PURE is an elegant yet powerful heating solution for all environments.
Maximum heat with minimum light
Carbon fibre elements charged with an electric current generate heat but minimal light, creating a softer, super comfortable heat without the harsh light. PURE provides a subtle, low glow, which doesn’t change the lighting effect of a room or the colour of objects (including food!).
Simple maintenance, ultra-durable
No valves, ignition components or burners to maintain or repair. Aluminium chassis means it won’t discolour or tarnish over time and provides superior design, shape and heat transfer.
Ease of use
Single ON/OFF switch, plus two adjustable output levels: 100% and 50%. Can also be integrated with Smart Home Systems, perfect for the connected home.
Easy installation
Dedicated wall & ceiling mounts (which only need two screws to be securely attached) enable subtle placement anywhere.
Award-winning design
Delivers pleasant heat without distraction. Clean-cut, modern designs and colours easily blend into any decor.
Fast heating
Noticeable heat within milliseconds and 100% heat within 15-60 seconds.
Weather-resistant
All models are certified with an IP rating for protection against dust, splash water, and wind.
No aggressive red light
Produces a very ambient, modest light based on double carbon heating elements.
High efficiency
Up to 94% of the energy used is turned into ambient heat and transferred directly to nearby people and surfaces for maximum efficiency.
Smart switch
Operate and sync your heater(s) with your smart device (compatible with Alexa and Google Assistant). Internet connection and additional accessories are required.
2-year warranty
Our radiant heaters come with an industry-leading two-year limited warranty.
Heater Control Options
(1) Manual: The heater will be hardwired to your fuse box. To turn the appliance on and off you will need to install a dual isolation switch (not included).
(2) Dual WiFi Smart Switch: It is installed inline between the fuse box and the HEATSCOPE® heater, and it allows the appliance to receive commands via a smartphone (supports Amazon Alexa and Google Assistant).
This unit is needed on every HEATSCOPE®Heater if the customer wishes to control the appliance via their smart device or a ZigBee accessory. It is installed inline between the fuse box and the HEATSCOPE®Heater, and it allows the appliance to receive commands via a smartphone (eWeLink App) including:
- On & Off scheduling
- Controlling the appliance heat output:
- 0% - all elements turned off
- 50% - one element turned on
- 100% - two elements turned on
(3) SmartBox: Mount this SmartBox control unit between the power supply and your heater. Switch ON and OFF, and regulate the power level with the included IR Remote.
- Black or White housing colours. Contact us to request white.
- IP65 Protection - Installation without any weather shield.
- Automatic shutdown after 4, 6 or 8 hours - deactivation possible.
Included Accessories:
Mounting Parts - HERE
Extend the reach of your heaters on high ceiling installations using these HEATSCOPE® Mounting Parts.
Additional Accessories:
ZigBee Bridge Accessory Hub (+£50) - HERE
This ZigBee Bridge is the heart of a smart home/space automation setup that enables you to remotely manage a selection of ZigBee devices and sensors.
ZigBee Motion Sensor (+£20) - HERE
This ZigBee Motion Sensor is an extra-handy smart device that can be placed anywhere in your home or commercial space to detect motion and trigger actions.
ZigBee Wireless Switch (+£20) - HERE
This ZigBee Wireless Switch is effectively a mini portable remote control that can be placed strategically for quick and easy operation of your heater.
Dual Wifi Smart Switch (+£35) - HERE
This WiFi based 2 gang switch can connect and independently control the operational settings available in your HEATSCOPE® heater.
Smart Box (+£200) - HERE
Mount this SmartBox control unit between the power supply and your heater. Switch ON and OFF, and regulate the power level with the included IR Remote.
Extension Rods (+£130 to £290) - HERE
Extend the reach of your HEATSCOPE® heaters on high ceiling installations with 100mm, 300mm and 500mm Extension Rods that come in either black or white.
Specifications
Installation Height |
2.1-2.7 m |
Power / Current |
2400 W / 10.43 A |
Voltage |
220-240 V AC ~ 50/60 Hz |
Max. Power In |
20-30 sec. |
Radiant Efficiency |
>90% |
Surface Temp |
400 °C |
Body Temp |
Max. 130 °C |
Filament Temp |
1200-1300 °C |
Colour Temp |
1550-1650 K |
Visible Light |
< 300-400 Lumen |
Coverage Area
This graphic shows the heating performance of HEATSCOPE®Pure 2400W heaters. Please note that the heat output always depends on a wide range of factors.
They include: Installation environment (indoors or outdoors, enclosed or open, wind-protected or wind-prone), installation height, radiation angles, weather, voltage fluctuations, etc.
Please consider all these factors in your planning.
*All values are approximate. Max. temperature increases achievable in enclosed spaces at 16 °C (dependent on the respective installation conditions and mounting height).
Dimensions
Model |
Length(mm) |
Width(mm) |
Height(mm) |
Weight(kg) |
Pure 2400W |
1042 |
166 |
87 |
7.5 |
Packaging
Shipping Weight |
7.5kg |
Packaging Dimensions mm |
1360L 250W 180H |
CBM |
0.06m3 |
Type |
Carton |
Technical Drawings
Downloads
Download 'Model Specifications' HERE
Download 'User Manual' HERE
Download 'Clearance & Installation' HERE
Still need help? Talk to a specialist
Why Us
Why Us
The team at ProHeat Supplies works tirelessly around the clock sourcing only the best products available on the market. We pride ourselves on stocking quality products that are built to last and provide our customers with an effortless and enjoyable shopping experience.
We are here to help you, from choosing the right product, all the way through to product aftercare. It doesn't matter if it's a week, a month or years after purchase.
Call us today on 0333 050 7450 and a member of staff will be happy to help.
Find out what customers have to say on TRUST PILOT - HERE
You Buy It, We Plant It!
For every order placed, ProHeat Supplies will plant trees on your behalf. We will email you confirmation on how many trees you have planted!
Free Shipping
Free Shipping
Deliveries on all Heatscope products are FREE of charge on orders over £50. We only work with selected freight companies to ensure a fast and reliable delivery.
DELIVERY INFORMATION
- Please allow 1-3 days for the order to be processed.
- Once the order has been processed, your method of payment will be charged and an email confirmation of your order will be sent. When your item(s) has been dispatched we will email you the tracking details.
- Estimated shipping times are subject to change due to unforeseen events.
- If your product is out of stock, please allow up to 4-8 weeks for delivery
SHIPPING ZONES
Zone 1: 5-10 Business days
England & Wales
Zone 2: 10-15 Business days
Scotland/ Republic of Ireland/ Northern Ireland/ Isle of Man
Returns & Warranty
Returns & Warranty
Full returns and warranty information can be found using the links below. ProHeat Supplies strongly recommends the customer to read this section in full including all links attached and ProHeat Supplies full returns policy
ProHeat Supplies will do its best to ensure all returns & warranty claims are satisfied. To ensure your return is processed smoothly, please ensure you have adhered to all of Heatscope's policies & procedures outlined below when making a return or warranty claim.
Failure to do so may result in your return or claim being rejected; ProHeat Supplies will not be held liable or responsible to cover refunds or returns if these policies are not followed. To start a claim please email returns@proheatsupplies.com
Note Heatscope products are designed and manufactured by MAD Design Group
RETURN OF GOODS
- No returns will be accepted unless the company has previously agreed in writing. If the company agrees to the return of goods, they must be unsoiled, undamaged and in a resalable condition with the original packaging (or customer pays for all costs of replacement or repair) and delivered free to the company’s premises unless otherwise agreed by the company in writing. A restocking fee of 20% of the invoice value of the goods will be applied.
- Goods imported especially for the customer or non-standard equipment made to special order cannot under any circumstances be returned and/or credited.
CANCELLATION OF ORDER
- No order may be cancelled, modified or deferred without the prior written consent of the company (which is at the company’s sole discretion).
- If such consent is given, it is at the company’s election, subject to the company being paid a cancellation fee being 10% of the invoice value of the goods if cancelled within 48 hours of placement of the order and otherwise 20% of the invoice value of the goods.
COMPLAINTS
- Complaints concerning noticeable defects must be uttered in writing within seven (7) days after delivery of the goods, at the exceeding of which MAD UK is not obliged to any form of compensation. Defects, which could not reasonably be established within the aforementioned term, must immediately after establishment thereof, but not later than within 30 days after the arrival of the products, be reported in writing to MAD UK.
- After the discovery of any defect, the principal is obliged to stop the usage and/or further delivery to third parties of the concerning products without delay.
- Principal will render all assistance, as required by MAD UK for investigation of the complaints, amongst other things by giving an opportunity to MAD UK to do an investigation or to have one done, or by returning some representative defective products at MAD UK’s expense.
- It is not open to the principal to return the products before MAD UK has agreed to that in writing. The costs of returning the goods are for principal and the products remain at his risk. Returning never implies any recognition of liability.
- Defects concerning a separate batch of products, which is part of a delivery consisting of more lots, only give principal the right to annulment of the entire agreement if principal cannot reasonably be expected to maintain the remaining part of the agreement.
Please click HERE to view MAD UK’s full T&Cs
GUARANTEE AND WARRANTY
The Heatscope® is guaranteed for 24 months. The warranty period begins on the date on which the new unit was purchased. Expendable parts or defects that affect the usability of the unit only slightly are not covered by the guarantee. When making a guarantee claim, you must provide the original invoice showing the date of purchase and the unit model.
PROCESSING OF GUARANTEE CLAIMS
Please contact ProHeat Supplies before returning the defective unit along with valid proof of purchase and a detailed description of the fault. Please note: don‘t send in any devices to the manufacturer without any former contact with ProHeat supplies. We will inform you about all the following steps. The manufacturer will only accept the unit if it is returned with adequate transport packaging which protects it securely during transport.
The manufacturer will, at its own discretion, fulfil its warranty obligations by either repairing or exchanging the faulty unit or individual parts of the faulty unit. If a unit is replaced, the shape and colour of the new unit may vary slightly from the original one. The original date of purchase shall determine when the guarantee period begins. The guarantee period shall not be extended if the unit was replaced or repaired by the manufacturer.
WARRANTY EXCLUSIONS
- Damage or defects caused by improper handling or operation as well as defects caused by using non original parts or the use of accessories not recommended by the manufacturer are not covered by the warranty.
- The warranty does not cover damage caused by external influences such as fire, lightning or any transport damages. Liability for consequential damages to persons or property is excluded.
- If the serial number of the unit has been changed, removed or defaced, the warranty will be invalid.
- All warranty claims shall be forfeited if the unit is opened, altered, modified, rebuilt or repaired by a person not authorised by the manufacturer.
Please click HERE to view HEATSCOPE's full warranty conditions